Nightshift
Answering for plumbing & HVAC
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After-hours answering for Fort Wayne contractors

The calls that come into your Fort Wayne shop after you've parked the truck — answered, captured and booked, with a text to your phone before the caller has hung up.

Northeast Indiana gets its first freeze early and holds it, which is why the phone starts ringing at night from October onward.

We work with residential HVAC and plumbing shops in Fort Wayne, Indiana and the surrounding area — New Haven, Huntertown and Auburn. Small operations, one to ten trucks, where the owner is usually the one whose phone rings at night.

What happens on a Fort Wayne call

A local number, not an 800 number

Your line gets a 260 number. When a customer in Fort Wayne calls back, they see a local area code, not a call centre in another state.

Never your daytime line

This covers after hours, weekends, and calls that roll over while you're already on the phone. Your own people answering your own line during the day is worth more than anything we could sell you — we don't touch it.

What it costs

$249 a month, no contract, cancel by email. Setup is included. Ten days free before you pay anything — at the end you get the log of every call it caught, with times and addresses. If the log is empty you owe nothing.

Setup is about ten minutes with your carrier to forward the rollover line, and half an hour with us to set the greeting, your emergency criteria and your open slots.

Find out what you're missing after 5pm

Ten days on your rollover line, free. At the end you get the log of every call it caught — times, names, addresses. If the log is empty you owe nothing.

Start the ten days

Nightshift · after-hours answering for plumbing and HVAC · nightshiftanswers.com